Khulna Mukti Seba Sangstha (KMSS)

Basic Informations

Khulna Mukti Seba Sangstha (KMSS) is a Bangladeshi non-governmental organization (NGO) which aims to help people in remote and unaddressed communities to reach their full potential. Established in December 1997, as a Social Development Organization, started its journey with the goal to build a healthy society where all people are able to meet the basic human needs with full of joy and peace. In order to achieve the goal, KMSS remained committed to serve the oppressed, the poor and the vulnerable communities by promoting full human transformation and bring positive changes in their lives leading to a holistic sustainable development. KMSS also relentlessly responded to the needs of the potential target communities, in case of natural and/or human made emergencies by supporting physically, mentally and environmentally. KMSS always focused on enhancing moral and spiritual values that assist the community to lead a peaceful life with dignity, respect, hope and humility. KMSS has been working for nearly 20 years to address the needs of the remote and marginalized communities of Bangladesh. Over that period, KMSS has grown from being a distant dream to become an organization delivering integrated services in sector like Health, Basic and Non Formal Education, Rights, Good Governance, Livelihood, Disaster Management and Women Empowerment with population coverage of about 1.5 million.

KMSS has been working beyond continuing to respond to the immediate needs of marginalized communities, planning to demonstrate needs-based integrated multi-sector approach as an effective means of enabling remote communities to gain strength and stand on their own feet. As a result, KMSS scaled up operations to the extent necessary to demonstrate the credibility- not simply to achieve growth for growth’s sake. The model(s) can be further replicated and applied on a much larger scale by governments and other NGOs to achieve more widespread impact. To help achieve this, KMSS continues and extend communications and cooperation with the government at all levels be it local, regional or national. Other approaches and strategies include Working in Partnership, Promoting Empowerment, Providing Essential Services, Facilitating Enable Environment and Advocacy.

KMSS obtained its legal status by registering with the Social Welfare Department, Directorate General of Family Planning Family (under the Ministry of Health and Family Welfare) NGO Affairs Bureau, Department of Narcotics and Drug Control (DNC), Drug Treatment & Counseling Center, Registration of Societies Act and Micro Credit Regulatory Authority.

KMSS, ensures that the full range of services required for integrated development is made available, either by KMSS itself or through linkages with government or other NGO service providers & constantly improve the level of quality of services & advocate and promote the integration of working patterns and service delivery models, or relevant elements thereof, into the national public service delivery system of Bangladesh, particularly in Health, Women Empowerment and Education & communicate nationally and internationally about the effectiveness and sustainability of a needs-based, integrated development model in order to promote its adoption by the wider community of public and private development actors.

KMSS recognized that in the hard to reach and remote areas of Bangladesh, providing quality health services is challenging and hectic. To implement a comprehensive healthcare system in marginalized communities of hard-to-reach areas and maintain strong interaction with government and other partners to take forward the national healthcare agenda, KMSS started working in close collaboration with the local communities which it serves in order to identify their needs. The needs-based approach aims to promote ownership by the local communities and thus local communities have ownership of the decisions made about the services to be provided. 

With the objective to reduce preventable mortality and morbidity especially among poor, women and children and to ensure good quality preventive and curative health services and to conduct operationally feasible research that will help decision makers in choosing a more effective way serving the service recipients, KMSS has been implementing  a unique example of public-private partnership program, Urban Primary Health Care Service Delivery program to provide reproductive and other primary health care services targeting the poor peoples in Khulna, Rangpur and Dhaka City Corporation. The clinic network includes 05 units of Comprehensive Reproductive Health Care Centre, 21 units of Primary Health Care Centre. The network is supported by 4 units of Voluntary Counseling and Testing Centers as well as two centers for addressing TB diagnosis & treatment.

The 5 units of Comprehensive Reproductive Health Care Centre, equipped with full time delivery facilities inclusive of normal vaginal delivery and Caesarian Sections, provide services 24 hours a day and 7 days a week addressing poor and vulnerable population. The centers provide affordable quality services with a total of 30% of the clients to be provided with free service that are identified through a poverty gradation survey and being monitored effectively. The other services include Antenatal and Postnatal Care, Family Planning Services, Child Health services, EPI, Adolescent Reproductive Health, Reproductive Health, Maternal Health, Essential Services Packages, counseling and referrals.

The 21 units of the Primary Health Care Centers have been working as a working hub for the CHRCC and playing an instrumental role in serving the poor and vulnerable patients/clients in providing services like Antenatal and Postnatal Care, Family Planning Services, Child Health services, EPI, Adolescent Reproductive Health, Reproductive Health, Maternal Health, Essential Services Packages, counseling and referrals.

The KMSS has gained substantial experience and strengths in managing clinics and providing services to the vulnerable communities both in the urban, peri-urban and rural remotes areas through its 20 years of working experiences. In the process of implementation of the projects/programs, KMSS continually focuses on strategic planning process. The initial plan was built upon and refreshed to cover the period the consecutive years taking into consideration the challenges, external circumstances, experience gained and achievements gathered. It supports KMSS plan ahead to identify specific goals and how to achieve them & thus build and develop the platform and infrastructure necessary to ensure that services continued to be delivered successfully in the long term. It also supports to secure well in advance the financial and other resources required to support and deliver planned activities and respond to the questions of partners, sponsors and donors. KMSS believes in seeing and believing of tangible progress that has been achieved in further strengthening organization and improving management processes. To note that other support services are also developed and placed to stimulate the overall program management. As KMSS grows, however, the organization constantly reminds the team that KMSS’s mission is not to build a bigger organization, but to strengthen the communities in which we work and help our beneficiaries gain control over their lives.

To further the impact of the interventions, KMSS also worked, with its own initiative, with the poor and marginalized population, an Income Generation Activities and a Drug Treatment and Rehabilitation Center in Khulna City Corporation in December 1999 by its own fund. KMSS was pioneer in operating a first licensed Drug Treatment Center in the Southern. In 2004, KMSS started 30 beds free of cost Drug Treatment and Rehabilitation Center with the financial and technical assistance of USAID and FHI. In addition to health projects, KMSS gained experience Empowerment and Rights, Protect Violence against Women, Access to Justice, Providing Legal Aid, Water, Sanitation and Arsenic, Disaster Management, Democracy and Governance and Income Generation Activities etc. Currently KMSS has been operating 20 projects in 04 Divisions, Khulna, Dhaka, Barisal and Rangpur and 13 Districts. Near about 1000 energetic and dedicated employees are engaged in KMSS family. KMSS Annual Turn Over is approximately BDT 25,000,000.00 (Two Hundred Fifty Million).



Kena Chowdhury Road, Palashpole School Road, Palashpole, Satkhira.


To Build a healthy society where all people are able to meet the basic human needs with full of joy and peace.



Be committed to serve oppressed, poor and vulnerable communities. Promote full human transformation and bring positive changes in their lives that ultimately contribute into holistic sustainable development. Response to the emergency needs of the target community especially promising youth, children and women that affecting them physically, mentally and environmentally. Enhance moral and spiritual values that assist the community to lead a peaceful holy life towards the kingdom of the Almighty.



  • "Health is Wealth"- KMSS believes the Universal Declaration & works to ensure it.
  • We provide quality services for mother and childcare.
  • We make underprivileged people conscious about reproductive health.
  • KMSS fight for Drug & HIV/AIDS free society & promoting anti drugs environment.
  • KMSS on way to Rights, Social Justice and Good Governance practices in all aspects.
  • Gender Diversification & Women Empowerment is the key commitment of KMSS.
  • Ensure qualitative education especially for Adolescents & Girls.
  • Initiative self - reliant Economical & Social development into the community.
  • Empower people towards poverty alleviation, Resource management and decentralization.
  • Work to build a pollution free and healthy Environment in all aspects
  • KMSS another objective is to work on Disaster Management


Major Activities

  • HIV/AIDS Prevention Services among high risk groups
  • Drug Treatment Center
  • Anti Drug Campaign Activities
  • Primary Health Care Program
  • Economic Development or Micro-Credit Program
  • Women and Children Empowerment and Rights
  • Protect violence against Women and Child
  • Promoting Rights of the Extreme Socially Excluded People
  • Adolescents Development and Life Skill Education
  • Awareness Building activities in different issues with Community People


Head Office

36, Sher-E-Bangla Road, Khulna-9100, Bangladesh.

Project Office

Kena Chowdhury Road, Palashpole School Road, Palashpole, Satkhira.

List of Excutive Body

  1. Dr. Mostafa Kamal
  2. Mehedi Hasan Md. Hefzur Rahman
  3. Afroza Akhter Monju
  4. Syed Masud Ali
  5. Sk. Mostafa Tarique
  6. Anjali Rani Basu
  7. Mst. Shahnaz Sultana

Chief of NGO

Name: Afroza Akhter Monju

Designation: Executive Director

Phone & Mobile No. +88 041 721079 (01711814582)

Staff Strength

Staff category Male Female Total
Management and Supervision 15 5 20
Mid-level 99 45 144
Support Staff 8 6 14

Infrastructure facilities:

Particulars Total Number

Network / Forum

Name of Network / Forum : GO-NGO Coordinating Meeting

Type : Government

Website :

Name of Network / Forum : Drug Prevention Network

Type : Government

Website :

Name of Network / Forum : District AIDS Committee

Type : Government

Website :

Name of Network / Forum : Bangladesh Country Coordinating Mechanism (BCCM)

Type : Government

Website :

Name of Network / Forum : STI/AIDS Network of Bangladesh

Type : NGO

Website :

Name of Network / Forum : Drug Treatment & Rehabilitation Centers in Bangladesh

Type : Drug Treatment Center

Website :

Name of Network / Forum : Immunization Platform of Civil Society in Bangladesh (IPCSB)

Type : NGO

Website :

Name of Network / Forum : Shishu o Nari Pachar Protirodh Advocacy/Pressure Group

Type : NGO

Website :

Name of Network / Forum : District Steering Committee of Livelihood Improvement of Hijra Population

Type : Government

Website :

Name of Network / Forum : Transparency International Bangladesh (TIB)

Type : NGO

Website :

Name of Network / Forum : Credit Development Forum

Type : Other

Website :

Name of Network / Forum : Bangladesh Breastfeeding Foundation (BBF)

Type : NGO

Website :

Name of Network / Forum : Safe Motherhood Network

Type : NGO

Website :

Name of Network / Forum : Bangladesh Youth Network (BYN)

Type : NGO

Website :

Name of Network / Forum : ADAB

Type : NGO

Website :

Name of Network / Forum : Bangladesh Nirbachan Porjobakkhok Sanghatan Federation (BNPSF)

Type : Other

Website :

Micro credit related information Last three years: (If necessary)

Financial year Amount of Savings Loan disbursement (Cumulative) Amount of Total fund (Tk)

Project List ( Total Project : 1 )

Project Name : Essential Healthcare for the Disadvantaged in Bangladesh (EHD)

Doner : UK aid

Sector : Health

Area : Satkhira Paurosova

Time Line : July' 2019 to December'2022

Brief of activities :

Concern Worldwide, an international NGO is leading a consortium in partnership with other NGOs: CBM, icddr,b, Ipas, DRRA, KMSS, PHD, RHSTEP and Telenor Health to implement a large  scale health programme titled “Essential Healthcare for the Disadvantaged in Bangladesh”. This Programme is funded by UK Government reaching around 2.6 million people in urban and rural areas in the underserved, remote coastal areas in the south of Bangladesh.

The goal of the programme is to achieve sustainable improvements in health, family planning and nutrition outcomes among disadvantaged populations including people with disabilities through reductions in morbidity and mortality and improvement in universal health coverage.

Outcome 1: Disadvantaged groups including people with disabilities access quality Health care;

Output 1- Improve availability of healthcare services in hard-to-reach locations and urban centers

Output 2- Improved access and affordability of healthcare

Output 3- Increased quality and accountability for essential health services

Output 4- Increased demand through enhanced care seeking practices and improved health practices     and behaviors 

 Outcome 2: Sustainable model for healthcare demonstrated.

Output 5 – Sustainable health model tested and implemented through application of adaptive programming approaches and documentation of lessons


A hallmark of this programme is to improve availability of services through work with the existing government and private sector health facilities at all tiers; Community - Ward - Union - Upazila  - District Level and coordination with the various departments of health and family planning including data management systems.

Quality of services will be improved in ways such as in urban areas, facility hours will be expanded to include evening clinics, clinical skills of both formal and informal healthcare staff will be enhanced through training, mentorship and eLearning based system and a system of pharmacy accreditation will be introduced.

In partnership with Telenor Health the programme is using digital technology to provide inclusive healthcare intervention package for telemedicine with customization for disabled users and referral services, Health vouchers and micro insurance will be offered to increase financial access for the extreme poor.

Accountability will be sought through the activation and strengthening of management committees, engaging with communities to strengthen user feedback systems, A key focus is to strengthen referral pathway to increase access.

Looking at affordability of healthcare through micro-insurance and to activate community funds for disadvantaged groups. These funds are to cover out of pocked expenses associated with seeking care and provision of disability friendly services.

Community level social behavior change will be sought by empowering women and girls, using gender transformative approaches that engage men and boys in joint decision-making, life skills for adolescents and working with Disabled peoples Organizations and self-help groups o raise awareness on disability inclusion.


The Programme’s adaptive management system will operate with two supporting approaches:

  1. Developing a monitoring system and
  2. A process of reflection, rapid learning and analysis - that leads to iterative changes in tactics of activities and strategic adaptation will take place annually to inform future year programming.

New learning will be generated through research on following proposed areas to be finalized during inception process:

  1. Approach and process of developing a climate resilient health systems;
  2. Process of integrating disability inclusivity into first level health care;
  3. Viability of health insurance using mobile platform;
  4. Effective intervention to address specific health indicators that are currently stagnant in Bangladesh learning on adaptive programming.


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